BodyTrace Weight Scale Device Instructions

BodyTrace Weight Scale

Your BodyTrace Scale is able to transmit your weight to your Virta app through cellular data connection. Below are some pointers on how to make sure your scale works correctly. If you are experiencing device issues, please visit the troubleshooting page here.

Set Up & Use

Your BodyTrace scale is ready to use once you pull it out of the box. Find a hard, flat surface for the scale in your home and put in the provided batteries. This scale will not give you accurate measurements if it is on a soft surface (e.g. carpet).

Step on the scale and stand still. The scale should automatically turn on and display your weight.
Once it flashes a weight that ends with 'lb', step off the scale, so it can begin transmitting your measurement.
After your measurement has transmitted, your BodyTrace scale should turn off automatically.

Best Practices

BodyTrace scales are very precise, but they can also be very finicky. Here are some of the steps you can take to make sure you get an accurate reading every time you step on the scale

Make sure the scale is placed on a hard, flat surface. Not carpet.

Stand on the scale with your weight evenly distributed.

Remain completely still on the scale until you see the weight flashed with 'lb'.

Try to keep the scale in the same place -- moving it can impact calibration.

Make sure the scale is placed somewhere with a cellular network (not necessarily WIFI) reception. The scale connects via AT&T 4G services.

If possible, place your scale near a window.

Step on your scale at the same time every day.