Set up a GatherMed Account

Welcome to the GatherMed family! We are so happy you chose us as your RPM provider!

Our goal is to offer the best platform possible for your team. This training will help you to become an expert in the GatherMed platform and RPM!

After completing this learning guide, you’ll be able to:

Register a GatherMed account
Update your contact information
Receive patient medical alerts
Add new provider locations

Step 1 - Register your account on the GatherMed platform

The first step to register your account is to visit the Care.GatherMed platform.

Scroll to the bottom
Select Provider to go to the Provider Registration page

Once you have reached the Provider Registration page, you will need to enter the following information:
- First Name
- Last Name
- Work Email
- Password
- Group Code
Group Code is a unique number that identifies your account in the GatherMed Platform.
The Group Code can be retrieved from the following:
- GatherMed Sales Team
- RPM Champion/main administrator of your account
After you click Register, a verification email will be sent to your account and you will have access to the platform.

Step 2 - Setup your account profile settings

After you have successfully registered your account and received your verification email, it is now time to set up your profile settings in the GatherMed platform.

Go to care.gathermed and login using your credentials
Once you have logged in, you will be taken to the Readings Dashboard
Scroll to the top right and select the drop-down menu
From the drop-down menu, select settings
is the Provider Settings page, which includes the following tabs:
- Details
- Groups
- Signature
- Profile Image
- Password
We will go over each tab in detail below.

Details Tab

The Details Tab includes all of your relevant contact information, including
- Name
- Contact methods
- Physical address
In the Name section; you can update your personal details:
- First Name
- Last Name
- Date of Birth
- NPI #
- Sex
In the Contact Methods section, you can set up the preferred method of contact to receive Medical Alerts and ways for GatherMed to contact you.
You can have multiple contact methods
The Contact Methods are:
- Phone (landline)
- Cell
- Email
- Fax
- Pager
In order to receive Medical Alerts, you must select the check box under Alert
In the Addresses Section, you can add your personal address. This is not required

Groups Tab

In the GatherMed platform, a Group is the unique name of your account. For example, Dr. John’s Cardiology Practice may only have one Group that includes all the patients at his single office location. In another example, Hospital Corp may have multiple groups for each office location.

In the Groups tab, you can update the following:

Add users/providers to your account
Update group details
Insert group logo
Create a new group

To add users to your group

Find the correct group under Location Name
Scroll to the right and select the person icon to pull up the Provider Invite
Enter in the email address of the provider you would like to add and select Submit Invite
This person will receive a confirmation email asking them to sign up for the GatherMed platform

To update group details

Find the correct group under Location Name
Scroll to the right and select the eye icon
This brings you to the Group Settings Page
On this page, you can:
- Add or update business logo
- Add or update the business physical address

Signature, Profile Image and Password Tab

Under the Signature tab, you can add your provider signature. This signature will show up on patient reports exported from the system.

Under the Profile Image tab, you can add or update your profile photo. This photo will be displayed at the top right corner of the platform.

Under the Password tab, you can update your current password. It is best practice to update your password once every 180 days. Providers are responsible for the security of their passwords.